Legal & Policies
All legal documents governing your use of Datricx. We operate under HIPAA as your Business Associate and process payments securely through Paddle.
Terms of Service
The legal agreement governing your use of the Datricx platform — subscription terms, acceptable use, HIPAA BAA, AI coding disclaimer, and liability limitations.
Privacy Policy
How we collect, use, and protect your data. Covers HIPAA Safe Harbor compliance, PHI de-identification before AI processing, data retention, and your rights.
Refund Policy
Our cancellation and refund terms — 7-day sandbox trial, monthly non-refundable, annual 30-day prorate window, and the exceptions where we issue full refunds.
HIPAA Compliance & BAA
How Datricx satisfies HIPAA requirements as your Business Associate — Safe Harbor de-identification, encryption standards, breach notification, and your BAA.
Key Commitments
What we promise to every practice on Datricx
PHI never sent to AI models
All patient data is de-identified before processing
HIPAA Safe Harbor compliant
All 18 identifiers removed per 45 CFR §164.514(b)
AES-256 encryption at rest
Supabase SOC 2 Type II infrastructure
BAA signed at onboarding
Electronic signature required before processing PHI
7-day free trial
No credit card required. Sandbox mode — no real EDI during trial.
Cancel anytime
No contracts, no lock-in, no cancellation fees
Questions About Our Policies?
If you have questions about HIPAA compliance, data handling, your BAA, or any legal matter, our team responds within 1 business day.